Contact

Location / Mailing Address

College of Physical Therapists of British Columbia
#900 – 200 Granville Street
Vancouver, BC
Canada V6C 1S4

Telephone: (604) 742-6556

Toll-free Telephone (Canada): 1 (833) 742-6556

Fax: (604) 357-1862

General Enquiries: info@cptbc.org

Our Expectations for Respectful Communications

When you contact CPTBC, you can expect us to communicate with you in a respectful and professional manner. We expect the same courtesy from those who contact our staff.

We do not tolerate abusive or aggressive interactions. This includes threats, vexatious or harassing comments or conduct, sexual harassment, intimidation, shouting, or discriminatory statements. Thank you for helping us ensure a safe and respectful workplace for our staff.

Hours of Operation

  • Monday to Friday: 8:30 AM to 4:30 PM
  • Closed for Statutory Holidays, Easter Monday, and Boxing Day

 

  • Staff are working both in the office and remotely
  • You may best reach us through email; visit our contact webpage or staff listing
  • Phones are operational; please leave a voicemail and your call will be returned

Enquiries

Complaints

See Complaints for information on making a formal complaint.

Registration

See Registration for general information on registration, renewal, reinstatement etc.

  • For questions on registration, please contact registration@cptbc.org
  • A member of the Registration Team will be available for calls during the following times; if you are unable to reach us directly, please leave a message and we will call you back:
    • Monday 12:00 pm – 1:00 pm
    • Tuesday 12:00 pm – 1:00 pm
    • Wednesday 1:30 pm – 2:30 pm
    • Thursday 1:30 pm – 2:30 pm
    • Friday 7:30 am – 9:00 am

Establishing a Health Profession Corporation

See Establishing a Health Profession Corporation.

Dry Needling

See Dry Needling Roster.

Quality Assurance Program

See Quality Assurance Program for general information on the QAP.

  • For questions on the Quality Assurance Program, please contact qap@cptbc.org

Practice Advice / College Policies

See Legislation & Standards and Advice to Consider.