Contact Us

General Enquiries:

Registration Enquiries:

  • If you are an interim registrant or looking to become an interim registrant and have a question, contact Loretta Hands at
  • If you have a question about applying as a full registrant and you have Canadian credentials, contact Loretta Hands at
  • If you are an internationally educated physical therapist, contact Olga Nesic at

Corporation Enquiries:

Quality Assurance Program Enquiries:

  • If you have questions or comments about the Annual Self Report (ASR), the Registrant Competence Assessment (RCA), or Registrant Practice Support (RPS), contact Chris Smerdon at and/or Aidan Dennis at

Complaints or Complaint Enquiries: and

Practice Advice or College Policy Enquiries:

Telephone: 604 730 9193 :: Toll-free Telephone (Canada): 877 576 6744

Fax: 604 730 9273

Mail: College of Physical Therapists of British Columbia, Suite 1420, 1200 West 73rd Avenue, Vancouver, BC, Canada, V6P 6G5

Hours of Operation: 8:30AM to 4:30PM, Monday through Friday; Closed for Statutory Holidays, Easter Monday, and Boxing Day


  • Brenda Hudson, Registrar – ext. 2338
  • Alice Yu, Deputy Registrar – ext. 2332
  • Susan Paul, Practice Advisor – ext. 2333
  • Chris Smerdon, Quality Assurance Program Manager – ext. 2334
  • Olga Nesic, Registration Coordinator – ext. 2335
  • Aidan Dennis, Administrative Assistant – ext. 2337
  • Elizabeth Hunter, Administrative Assistant – ext. 2336
  • Loretta Hands, Administrative Assistant – ext. 2343
  • Jenny Wu, Administrative Assistant – ext. 2331